XenTR.Net Distance Sales Agreement

1. Parties

This Distance Sales Agreement (hereinafter referred to as the "Agreement") is entered into between XenTR Digital Services (hereinafter referred to as the "SELLER") on one side, and the person making purchases through the XenTR.net platform (hereinafter referred to as the "BUYER" or "End User") on the other side, under the terms and conditions outlined below.

2. Definitions

• Seller: The party offering and operating digital products on XenTR.net.
• Buyer/End User: The individual or legal entity purchasing digital products through XenTR.net.
• Product: XenForo add-ons, themes, language files, and other digital services offered through XenTR.net.

3. Subject

The subject of this Agreement is to determine the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of digital products/services ordered by the BUYER electronically through the SELLER's XenTR.net website.

4. Entry into Force of the Agreement

The BUYER acknowledges and declares that the products/services ordered through XenTR.net comply with the specifications stated in the Agreement and the standards specified in the legislation, and that the SELLER bears no responsibility for defective goods/services in relation to these products/services.

The BUYER's use of any XenTR Product indicates acceptance of the terms of the Agreement. The Agreement enters into force upon the BUYER's completion of the purchase process.

5. Product Delivery

• The Product is assigned to the BUYER's XenTR.net account following the completion of the payment process.
• Digital products are provided directly via download and do not require physical delivery.
• After successfully receiving your payment, information regarding the purchased product will be sent to the email address you provided during registration on our website. This process may take up to 24 hours, although it typically occurs within seconds.

6. Right of Withdrawal

The BUYER acknowledges that, due to the nature of digital products, the right of withdrawal cannot be exercised. For downloadable products such as styles and add-ons, no refunds will be issued once the software has been downloaded. The reason for this policy is the provision of intangible, non-returnable digital products, which makes it impossible to return the Products. To ensure a product is suitable for your needs before purchasing, please review the provided demo or contact the SELLER with any questions.

7. Pricing and Payment

• Product prices are specified on XenTR.net and are accepted by the BUYER at the time of purchase.
• Payments are made online through the designated methods.
• The SELLER reserves the right to modify or terminate a subscription (or any part thereof) at any time, with or without prior notice.

8. Product Subscriptions

All our products are offered with subscription packages of 3 months, 6 months, or 1 year, as selected by you at the time of purchase. This subscription allows you to download updates for XenTR Products and access the exclusive support forum during the relevant period. Upon the expiration of your subscription period, you will need to renew your subscription to continue benefiting from updates and support services. However, even if you do not renew your subscription, you may continue to use the purchased add-ons indefinitely on the designated domain.

9. Rights and Obligations of the Seller

• The SELLER is obliged to make the purchased products available to the BUYER upon completion of the order.
• The SELLER reserves the right to update the products.
• The SELLER declares the XenForo version on which the offered products are compatible. It does not guarantee or provide legal statements regarding their compatibility with third-party components, add-ons, or web browsers.
• The SELLER reserves the right to refuse support requests for issues arising after add-on files have been modified or third-party add-ons have been installed.

10. Rights and Obligations of the Buyer

• The BUYER may use the purchased digital products solely for themselves and may not share them with third parties.
• The BUYER agrees to use the products in accordance with the licensing terms specified by XenTR.net.
• The BUYER acknowledges, undertakes, and declares that they will install and use XenTR Products on only one domain or virtual server in a network environment, will not transfer them to another environment permanently or temporarily by any means, will not share the license, will not use the product on multiple domains simultaneously, will not reproduce or use its documentation, will not modify the source code of the PRODUCT to create another application, and will not recompile it.
• The BUYER can view the minimum system requirements for the PRODUCTS (Add-ons and styles) on the product introduction page. Infrastructure services necessary for the operation of the products (e.g., scripts, additional software, or content requiring updates) are the responsibility of the BUYER.

11. License URL-Domain Registration for Products

After the purchase, you must enter the URL where the product will be installed. Once the URL is registered, you can download the product. If the entered URL does not exist or is incorrect, we reserve the right to suspend the licenses until the correct URL is provided. If no response or correction is made by the BUYER, the license may be permanently suspended.

12. Ownership and Liability

You may not claim intellectual or exclusive ownership of any of our products, whether modified or unmodified. All products belong to xentr.net.

13. File Sharing and Distribution of Products

The BUYER agrees not to redistribute or sell the purchased product or any part of its design (including but not limited to images, codes, XML files, or PSD files) under any circumstances. Distribution of these files (e.g., on file-sharing sites or warez sites) is strictly prohibited.

If you are caught distributing any product or purchasing an item on behalf of a warez site, your account will be banned without warning or refund, and your personal information may be sent to the management team at the "XenForo Official Community" for review.

14. Support Processes for Products

Add-on Support is intended to assist you with installing, configuring, and editing your add-ons, as well as making minor adjustments to better suit your needs. It does not cover extensive customizations or the creation of additional features. Additionally, we do not provide support for XenForo itself, nor for third-party add-ons you may choose to use with your add-ons.

We typically monitor the support forums every business day (Monday - Friday) and occasionally on weekends. Please do not have urgent or inconsistent expectations if you do not receive a response on Saturdays or Sundays.

Add-on Support is provided exclusively through the Support Forum. We do not offer support for applications and products via email, comments, Twitter, Facebook, Instagram, or any other social network.

The SELLER reserves the right not to respond to tickets opened through the support system on designated legal and official holidays. This statement also applies to extraordinary circumstances (e.g., infrastructure work, natural disasters, limited power outages, etc.).

15. Browser Compatibility for Products

XenTR Products have been tested to work on Firefox, Google Chrome, Safari, and Edge. Users must use the feedback system to report any detected incompatibilities with browsers.

16. Dispute Resolution

Disputes arising from this Agreement shall be governed by the laws of the Republic of Turkey, and the courts and enforcement offices of the Republic of Turkey shall have jurisdiction over their resolution.

17. Changes to Terms and Conditions

These Terms and Conditions may be amended at any time without prior notice. By purchasing a product and using this website, you are bound by the latest version of these Terms and Conditions.

18. Enforcement

This Agreement enters into force upon the BUYER's completion of the purchase process.

In the event that the products subject to this Agreement are modified, developed, or updated, the provisions of this Agreement shall remain valid between the parties unless superseded by a new agreement.

Best regards,
XenTR Management